This Privacy Policy ("Policy") describes how E-Ration Portal ("we," "our," or "us") collects, uses, and protects your personal information in compliance with applicable data protection laws. By accessing or using our services, website, or making purchases, you agree to the practices described in this Policy.
Information We Collect We collect personal information when you interact with our website or services. The types of personal data we collect may include: • Name • Email address • Shipping and billing address • Phone numbers include alternate number • Payment details (credit card, debit card, or other payment information) • IP address • Browser and device information
Use of Information We collect and process your personal data for the following purposes: • To process and complete your orders and transactions • To communicate with you regarding your account or orders, including updates, confirmations, and customer service inquiries • To improve our website, products, and services • To comply with legal obligations, such as fraud prevention and tax reporting • To send marketing communications, with your consent (where required by law)
Legal Basis for Processing We process your personal information based on the following legal grounds: • Performance of a contract: To fulfill orders and provide customer support • Legal obligation: To comply with legal and regulatory requirements • Consent: When you provide explicit consent, such as for marketing communications • Legitimate interest: For purposes such as improving services and ensuring security, provided that such interests are not overridden by your rights and interests
Data Security We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and access controls. However, no data transmission or storage method is entirely secure, and we cannot guarantee absolute security.
Sharing Your Information We do not sell or rent your personal information to third parties. We may share your personal data with third-party service providers who assist in operating our website, processing payments, fulfilling orders, or delivering customer services. These third parties are contractually obligated to safeguard your personal information. We may also disclose your personal information if required to do so by law or to comply with legal processes, such as responding to subpoenas, court orders, or other legal obligations.
Analytics and Tracking We use third-party analytics services such as Google Analytics, Microsoft Clarity, and other similar tools to monitor and analyze web traffic. These services may collect information such as your IP address, browser type, device information, and browsing behavior to help us improve our website performance and user experience. • Google Analytics: Google Analytics is a web analytics service that tracks and reports website traffic. Google Analytics may collect data such as your location, device, and pages visited to provide insights into user behavior. For more information on how Google uses data, please visit Google's Privacy Policy. • Microsoft Clarity: Microsoft Clarity is a web analytics service that helps us understand how users interact with our website through features such as session replays and heatmaps. It collects data such as user clicks, scrolling activity, and time spent on the page. For more information, please visit Microsoft Clarity Privacy.
Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies help us remember your preferences, enhance functionality, and provide personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the performance of certain features on our website.
Your Rights You have the following rights regarding your personal information: • Access: You may request to access the personal data we hold about you. • Correction: You may request to correct any inaccurate or incomplete data. • Deletion: You may request to delete your personal data, subject to applicable legal requirements. • Portability: You may request a copy of your personal data in a structured, commonly used format. • Objection: You may object to the processing of your personal data for certain purposes, such as direct marketing. To exercise any of these rights, please contact us at support@eration.in. We may require verification of your identity before processing your request.
Third-Party Links Our website may contain links to external websites, such as partners or affiliates. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before sharing any personal information.
International Data Transfers Your personal data may be transferred to and stored on servers located outside your country of residence, including in countries that may not have the same data protection laws as your home country. Specifically, our database is located in India. By using our services, you consent to the transfer of your personal data to countries outside your jurisdiction. We ensure that any transfer of data complies with applicable laws and will take necessary measures to protect your personal information.
Children’s Privacy Our services are not intended for children under the age of 13, and we do not knowingly collect or process personal data from children under this age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that data. If you believe we have collected data from a child under 13, please contact us immediately.
Opt-Out & Marketing Communications You can opt out of receiving promotional emails and marketing communications from us at any time. To unsubscribe, click the "unsubscribe" link in any of our marketing emails or contact us directly at support@eration.in. Please note that even if you opt-out of marketing emails, we may still send you transactional or service-related communications, such as order updates or customer support messages.
Data Retention We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. Once your data is no longer required, we will securely delete or anonymize it in accordance with applicable laws.
Sensitive Data Processing We do not collect or process sensitive data such as health information or financial details unless explicitly provided by you. By submitting such data, you consent to its collection and processing as outlined in this Privacy Policy.
California Privacy Rights (CCPA) California residents have the right to request access to and deletion of their personal data. You also have the right to opt out of the sale of your personal information. To exercise these rights, please contact us at [contact information]. For more details on how we handle personal information under the CCPA, please review our full CCPA Privacy Notice.
Changes to This Policy We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.
Contact Information
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at
Email: support@eration.in
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal information as described.
Thank you for choosing us for your digital PVC e-Ration Card printing & shipping needs. We are committed to providing you with the best service possible.